by Admin | Jun 3, 2025 | eLearning, HALIGHT, Learning Theory
It’s a busy Saturday afternoon, and a retail sales associate (RSA) is helping a customer who is eyeing a product. Just as the RSA begins to highlight its features, the customer hesitates. “It’s too expensive,” they say. The RSA pauses, unsure of what to say next....
by Admin | May 20, 2025 | eLearning, Engagament, Learning Theory, Training Tips
Traditional workplace training often feels like just another task to check off. It’s typically a one-size-fits-all approach that doesn’t reflect the unique roles, challenges, or learning styles of individual employees. As a result, learners disengage, seeing training...
by Admin | May 9, 2025 | Engagament, Training Tips
Sales associates who’ve been in the retail space for a few years have likely picked up a ton of knowledge and skills along the way. Not only do they have extensive product expertise, but they have a few sales strategies up their sleeves too. However, just like...
by Admin | Apr 10, 2025 | Engagament, Training Tips
Convincing Retail Sales Associates (RSAs) to complete a training program can feel like trying to convince a cat to take a bath—challenging, but not impossible. Many RSAs juggle school, family, or other responsibilities, making optional training a low priority....
by Admin | Mar 20, 2025 | My Retail Training, Training Tips
Training programs often focus on delivering information rather than ensuring employees retain knowledge and apply new skills effectively. Without interactive learning methods and reinforcement strategies, training effectiveness declines, leaving employees disengaged...
