Rethink Customer Objections

Rethink Customer Objections

It’s a busy Saturday afternoon, and a retail sales associate (RSA) is helping a customer who is eyeing a product. Just as the RSA begins to highlight its features, the customer hesitates. “It’s too expensive,” they say. The RSA pauses, unsure of what to say next....
How to Use Gamified Learning Paths to Target Success

How to Use Gamified Learning Paths to Target Success

Retail sales associates (RSAs) often face a daunting challenge: navigating vast libraries of learning materials in a typical Learning Management System (LMS). Without clear guidance, they can become overwhelmed, wasting time and losing engagement. In fast-paced retail...