by Admin | May 8, 2023 | Engagament
Customer engagement is the process of creating meaningful and lasting relationships with customers. It involves understanding customer needs and expectations, developing tailored solutions to meet those needs, delivering effective presentations, and nurturing...
by Jelena Riberdy | May 1, 2023 | Engagament
Retail businesses are increasingly recognizing the importance of investing in employee training and development programs. A culture of engaged learning – where employees are actively encouraged to learn new skills and to stay up to date with the latest industry trends...
by Daniela Valverde | Feb 7, 2023 | Atmosphere, eLearning, Engagament, Learning Theory
Gamification is the use of game mechanics and elements in non-game contexts. The benefits of gamification are well-documented. Studies have shown that it can improve engagement, motivation, and learning. For sales associates, this means they are more likely to be...
by Sabreena Pontoni | Dec 19, 2022 | Engagament
Sales associates are the backbone of any retail operation. They are the ones who interact directly with customers and have the most impact on the customer experience. For this reason, it is essential that sales associates are properly trained in order to provide the...
by Sabreena Pontoni | Nov 24, 2022 | Engagament
Brand Influencers are trusted sources of information who reflect your company’s vision and values. They can be employees or customers who have a personal connection to your brand and products. There are a number of ways to create Brand influencers HALIGHT’s data...
by Sabreena Pontoni | Oct 21, 2022 | Engagament
As the retail landscape continues to change and evolve, so too must the way we engage and motivate our employees. To stay ahead of the curve, companies must start thinking about employee engagement now and how they can improve it in the future. One of the...
