by Admin | Jun 27, 2025 | HALIGHT
Anyone who’s worked in retail knows it can be a wild ride. One minute you’re helping explain the difference between two nearly identical products, the next you’re helping someone find a gift for their impossible-to-shop-for dad. That’s why we think sales associates...
by Admin | Jun 24, 2025 | eLearning, Engagament, HALIGHT, Learning Theory
Training retail sales associates (RSAs) with a one-size-fits-all approach is like giving everyone the same pair of shoes. Some will manage, a few might squeeze in, but most will be left uncomfortable. It’s no surprise these training programs often miss the mark. We...
by Admin | Jun 15, 2025 | eLearning, Engagament, HALIGHT, Learning Theory
In the ever-evolving world of retail training, staying ahead means energizing your people—especially your sales associates—with learning that actually works. Traditional methods fall short in the fast-paced retail environment. What you need is gamified learning that’s...
by Admin | Jun 10, 2025 | Engagament, HALIGHT
In retail, change is part of the job. New products hit the shelves, new promotions roll out, and new customer expectations evolve faster than ever. Sometimes it feels like the only constant is that there’s always something new to learn. And for Retail Sales Associates...
by Admin | Jun 3, 2025 | eLearning, HALIGHT, Learning Theory
It’s a busy Saturday afternoon, and a retail sales associate (RSA) is helping a customer who is eyeing a product. Just as the RSA begins to highlight its features, the customer hesitates. “It’s too expensive,” they say. The RSA pauses, unsure of what to say next....
