by Admin | Dec 13, 2024 | Training Tips
Achieving success requires more than just offering quality products or competitive pricing. It’s about building strong customer relationships and delivering exceptional experiences at every touchpoint. Retail success hinges on creating loyal customers, optimizing...
by Admin | Aug 1, 2023 | Creative Studios, eLearning, Learning Theory
If you’re in retail, you know training is a big part of the game. You’re constantly teaching your sales associates about new products, procedures, or customer service strategies. Often, the focus is on what to teach, but have you ever taken a moment to...
by Admin | Jul 10, 2023 | Atmosphere, Engagament, HALIGHT
When diving into the world of retail, brand influencers can seem like mythical creatures. They wield considerable power, and their support can bring in a significant number of new customers. But with an overwhelming set of options and a complex playing field, how do...
by Admin | May 8, 2023 | Engagament
Customer engagement is the process of creating meaningful and lasting relationships with customers. It involves understanding customer needs and expectations, developing tailored solutions to meet those needs, delivering effective presentations, and nurturing...
by Admin | Dec 7, 2021 | HALIGHT
Imagine walking into a coffee shop; you order the drink – Triple, Large, Half Sweet, Non-Fat, Caramel Macchiato – that has taken you years to establish as your drink of choice. While ordering, your subconscious is anticipating the joyous moment when you take that...
