by Daniela Valverde | Jun 12, 2023 | Atmosphere, e-Learning, Engagament, HALIGHT, Training Tips
You’ve heard it, and maybe even said it yourself: “A well-trained sales associate is as good as gold.” Okay, perhaps you’ve not said it exactly like that, but the sentiment remains the same. Now, let’s take it a step further. What if that...
by Daniela Valverde | Jun 5, 2023 | Atmosphere, e-Learning, Engagament, HALIGHT
Ahh, the world of retail. A world where the customer is king, queen, and occasionally, the joker. In this world, the difference between a boring and a ‘holy cow!’ experiences lies in how your Sales Associates interact with the customers. Now, I don’t...
by Daniela Valverde | May 23, 2023 | Creative Studios, e-Learning, Learning Theory
In an era where the retail landscape is rapidly shifting, providing effective training for your staff is more critical than ever. However, it’s not just about imparting knowledge; it’s about ensuring that the knowledge sticks – that it’s retained and...
by Daniela Valverde | May 16, 2023 | Atmosphere, Creative Studios, e-Learning, Learning Theory
Welcome to the exhilarating world of retail, where the secret to a store’s smashing success lies in the hands of its retail sales associates. You see, retail is more than just transactions; it’s a dynamic dance between the customer, the product, and the...
by Daniela Valverde | Apr 17, 2023 | e-Learning, Training Tips
Sales associates play a vital role in the modern economy by providing customer service, advising customers on product selection, and helping to drive store sales. However, the attention economy has drastically changed how retail sales associates need to be trained....
by Daniela Valverde | Feb 7, 2023 | Atmosphere, e-Learning, Engagament, Learning Theory
Gamification is the use of game mechanics and elements in non-game contexts. The benefits of gamification are well-documented. Studies have shown that it can improve engagement, motivation, and learning. For sales associates, this means they are more likely to be...
